Technology Assistance

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Online Family Technology Support

Online Tech Support Form
Family Schoology Account Support

Our technology support staff is available to help families struggling with the technology and devices needed to support learning at home. We are available to trouble shoot problems with devices, learning platforms and help you log into various online resources.

Please remember to first reach out to your student's teacher with any questions you may have about classroom assignments.

Technology Plan

Internet Needs

Students will need access to a reliable high-speed Internet connection at home, other than a personal cell phone to participate in remote learning.

Internet Options:

Charter Spectrum
Spectrum Internet Assistance
Benton Communications

Request a hotspot from your cell phone provider, if available.
If you need more help with Internet access, please contact your student's school.

Rice: 320-393-2177
Pleasantview: 320-253-0506
Mississippi Heights: 320-252-0122
Sauk Rapids-Rice Middle School: 320-654-9073
Sauk Rapids-Rice High School: 320-253-4700

Devices

Devices

Students will need access to an iPad (K–8) or Apple computer (9–12) to use during remote learning (Note: cell phones, PCs and other non-Apple devices do not provide the same access to applications used by the school).

Student Devices
Grade Level	Partial classroom sets	1:1 Device that stays in the classroom	1:1 Device that can go home with the students
PreK
K-4
5-12

Learning Management System (LMS), Student Information System (SIS) and Online Meetings


Platform	Apple iOS	Android
Skyward(PreK-12) SIS	Skyward App	Skyward App
Seesaw(K-3) LMS	Seesaw Family App Seesaw Class App	Seesaw Family App Seesaw Class App
Schoology(4-12) LMS	Schoology App	Schoology App
Zoom(PreK-12) Online Meetings	Zoom App	Zoom App

Resources and Technology Help

Student Device Technology Support Form
Access this form to request assistance with your device or apps.

Schoology Parent Account Support Form
Access this form to request assistance with your student's Sauk Rapids-Rice Schoology account.

How to view multiple student accounts in Schoology at once.

Technology Status Links
If you are having intermittent connectivity problems, check statuses here.

Schoology Status
Seesaw Status
Zoom Status
Loom Status
Google Status
Youtube Status
Epic App: Get Support

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